FAQ'S

Which countries do you ship to?

We ship worldwide from our base in Ghana.

How much does it cost in my currency?
Pay pal will automatically do the currency conversion.

Alternatively you can do currency conversion here: http://www.sciencemadesimple.net/currency.html

What is your returns policy?

In compliance with the UK Consumer Protection laws, we will accept returns for products that are faulty, offering an exchange or rerund for the purchase value.

Items must be returned in their original unworn state within 30 days of delivery. Your satisfaction is important to us so in the first instance email us at [email protected] with any queries or concerns.

How much does your postage cost?

£10 for single orders, £5 for additional orders

 
At checkout the cost of postage will be automatically calculated.

How long will it take to deliver my shirt?

Most shirts are posted within 5 – 10 working days. Items that need to be printed will take longer to be shipped.Items are shipped via registered delivery from Ghana. Please allow 10 - 13 working days after items are shipped fro arrival. 

We occasionally do print to order so please allow reasonable time for delivery. In instances where we need to print to order we will confirm via email when your T shirt is ready to be posted.

Which methods of payment do you accept?

We accept all major cards through the PayPal and Stripe payment system.
A Paypal account is free and easy to set up.

If you have no means of paying online we will accept Western Union money transfer (additional Western Union fees may apply).

Please contact us at [email protected] for more information.

Will I have to pay any additional charges when my order arrives?

This is possible depending on where you live. Kayobi Clothing accepts no responsibility for any additional charges for customs clearance. Customers must pay for these charges in full before their items are released. For more guidance on possible charges, contact your local customs office for further information.

How Secure is your payment system?

Our secure payment system is run by PayPal and Stripe.
PayPal automatically encrypts your confidential information and payment details. This means Kayobi has no access to your payment details. We simply receive your order details and postal address.

How come you don’t stock my size?

Please send us an email at [email protected] with your requirements and we will do our best to get a shirt printed for you.

If you still have any more questions for us please email us at [email protected]